Welcome to Daniel Groupe. These Terms and Conditions (“Terms”) govern your use of our website and the services we provide. By accessing or using any part of our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

Contents

• 1. Company Information
• 2. Scope of Services
• 3. Bookings & Orders
• 4. Pricing & Payment
• 5. Cancellations & Refunds
• 6. Client Responsibilities
• 7. Liability & Warranty
• 8. Intellectual Property
• 9. Privacy & Data Protection
• 10. Governing Law & Disputes
• 11. Changes to These Terms
• 12. Contact

1. Company Information

Daniel Groupe is a multi-service provider based in Athens, Greece, offering:

• Renovation Services (structural works, interior design, remodeling, and turnkey solutions),
• Plumbing & Electricity (installation, upgrades, maintenance, repairs),
• Technology Solutions (smart building systems, surveillance, access control, networking and business software).

We serve both consumers and business clients in Greece and abroad.

2. Scope of Services

3. Bookings & Orders

• Appointments/Call-outs: Book online, by email, or phone. Confirmation depends on availability and, where relevant, deposit/payment.
• Changes: Please provide at least 24 hours’ notice to reschedule or cancel appointments to avoid fees (see §5).
• Technology Solutions: Installations are subject to equipment availability, lead times and site readiness. Signed proposal or contract terms prevail over these Terms in case of conflict.

4. Pricing & Payment

• Prices are in EUR (€) unless otherwise stated. Quotes depend on scope, location, duration, materials, and current market prices.
• For technology installations, listed prices typically exclude third-party licences, subscriptions and consumables unless agreed in writing.
• We accept card payments, bank transfer, and approved online gateways. Payment terms appear on the invoice/quote.

5. Cancellations & Refunds

• Services: Cancellations with less than 24 hours’ notice may be charged up to 100% of the service fee (including call-out costs or special order parts).
• Technology Solutions: Once equipment has been ordered or installation has begun, orders are typically non-refundable. Any exception must be agreed in writing.
• Approved refunds are processed to the original payment method within 14 business days.

6. Client Responsibilities

• Provide accurate information and safe access to premises for on-site services.
• Ensure that any necessary permissions (e.g., building access, landlord approvals) are in place.
• For imports, ensure all local permits and taxes are handled in a timely manner.

7. Liability & Warranty

• We perform services with reasonable care and skill. We are not liable for delays or failures due to causes beyond our reasonable control (force majeure, supply issues, client delays, etc.).
• Workmanship Warranty (Renovation/Plumbing/Electrical): Unless otherwise stated, workmanship is warranted for 3 months from completion. This excludes wear-and-tear, misuse, modifications by others, hidden pre-existing defects, or third-party components.
• Renovation Services: We are not responsible for delays or cost changes caused by unforeseen structural issues, material shortages, or changes requested mid-project.
• Limitation: To the fullest extent permitted by law, our aggregate liability is limited to the amount paid for the specific service/order giving rise to the claim.

8. Intellectual Property

All content on danielgroupe.gr (logos, text, graphics, images, design, and code) is owned by Daniel Groupe or licensed to us and is protected by intellectual property laws. You may not copy, modify, or distribute our content without prior written consent.

9. Privacy & Data Protection

We process personal data in accordance with our Privacy Policy. By using our services, you consent to such processing.

10. Governing Law & Disputes

These Terms are governed by the laws of Greece. Any disputes shall be subject to the exclusive jurisdiction of the courts of Athens, Greece.

11. Changes to These Terms

We may amend these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes constitutes acceptance of the updated Terms.

12. Contact

For questions or clarifications related to these Terms, please contact us:

• Daniel Groupe
• 📧 info@danielgroupe.gr
• 📞 +30 210 123 4567
• 📍 Athens, Greece

This document is provided for general informational purposes and may be complemented by project-specific quotes, pro-forma invoices, or contracts. In case of conflict, the specific written agreement prevails.